مسار الدعم الفني ومساندة المستخدمين

فهرس موضوعات التدريب

• Linux Fundamentals
• NW Basics
• DBA fundamentals
• System Administration Fundamentals
• IT Helpdesk fundamentals
• Server Security Fundamentals
• IT Service Desk: Service Management
• IT Service Desk : Monitering and Metrix fundamentals
• Servicenow
• Learning VPN
• Office 365 for Administrators : Supporting Users
• Windows 10 : Troubleshooting for IT Support
• Windows 10 : Advanced Trouble shooting for IT Support
• IT Service Desk : Customer Service Fundamentals
• Office 365 for Administrators : Supporting Users
• Windows 10 : Troubleshooting for IT Support
• Windows 10 : Advanced Trouble shooting for IT Support
• IT Service Desk : Customer Service Fundamentals